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Why Choose Us
At Nelle & Co., we specialize in helping boutique spas and wellness retreats elevate their operations, enhance client retention, and maximize profitability. With over a decade of experience in Forbes-recognized spas, we offer bespoke consulting solutions designed to transform your business into a thriving wellness destination.
Limited spots available for 2025! Secure your consultation today.
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Key Benefits: ​
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Expertise in luxury spa operations and revenue optimization.
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Proven strategies for client retention and operational efficiency.
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Tailored solutions to address your unique challenges and goals.
The Process
1. Initial Consultation
We begin with a free consultation to understand your spa or wellness center’s unique challenges and goals. By the end of this conversation we will have identified which service(s) you require, and a walk through of the process. Whether you’re facing operational inefficiencies, staff burnout, declining client retention, or simply looking to grow and expand, this step allows us to identify key areas for improvement.
2. Tailored Strategy Development
Based on our consultation, we create a customized plan to address your spa’s specific needs. From revenue optimization and SOP development to wellness-focused pivots, we ensure every solution aligns with your goals and industry standards. We will work hand in hand every step of the way.
3. Implementation Support
We work closely with your team to implement the strategies, providing guidance and training to ensure a smooth transition. This may include menu redesigns, staff well-being programs, and operational process updates. Occasional site visits may be required based on the scope of our work and your location.
4. Ongoing Optimization
After implementation, we continue to monitor results, make adjustments as needed, and provide ongoing support to ensure long-term success and profitability, if necessary.
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Our Spa Consulting Services
Discover solutions designed to solve the most common challenges faced by spas today
Spa Revenue Optimization
Maximize profitability with upselling strategies, memberships, and retail enhancements
Client Retention Strategies
Implement customer service training and wellness-focused programs to keep clients returning.
SOP Development for Spas
Create streamlined operating procedures to improve service consistency and efficiency.
Staff Well-being Programs
Reduce therapist burnout and improve retention with wellness-centered initiatives.
Holistic Spa Concept Development
Pivot to wellness trends with innovative, client-focused treatment offerings.
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Results You Can Expect
At Nelle & Co., we deliver measurable outcomes for day spas and wellness businesses, including:
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Increased revenue by up to 20% within 6 months.
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Improved client satisfaction and loyalty.
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Streamlined operations and reduced staff turnover.
Limited spots available for 2025! Secure your consultation today
Contact Us
Contact Details
631-949-9958
Opening Hours
Mon - Fri
8:00 am – 8:00 pm
Saturday
9:00 am – 7:00 pm
​Sunday
CLOSED
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